Māpua Wealth is committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. This statement explains how we collect, store, use and share your personal information.
We collect personal information, either directly or from other parties, where this is necessary to carry out our business.
How we collect personal information
Personal information is collected directly from you. This is through contact with us in person, via e-mail, or telephone call.
The type of information we collect from you may include:
Contact information: your name, phone number, email address, postal address, physical address.
Documents that verify your identity and other personal details: such as your passport or drivers’ licence number.
Online education information: our site uses essential cookies to keep records of your log activities, courses you have viewed, quiz scores etc.
Subscription preferences, whether you would like to receive updates from us or invitations to our webinar series.
Collecting Information from Third Parties
We may collect personal information about you from publicly available sources, such as the New Zealand Companies Office or the internet. We may also collect personal information from third parties such as agencies that provide electronic identification verification services.
Website information
Our website does not use any advertising cookies or collect any personal identifiable information that can be provided to third parties for marketing purposes. What we use is performance cookies. These are cookies which collect statistics about the number of visitors, how our visitors use our sites, information such as which pages are most popular or number of page views per visitor. This information helps us better understand how visitors use our website. All the information we collect is aggregated and not used to identify individuals.
How we store information
We protect information by having robust processes and system controls. We use various service providers, and our information is stored on:
A secure Microsoft Azure cloud platform and we use Microsoft Office 365 applications.
A membership management platform which adheres to the ISO standards for physical and digital security.
Online learning is hosted on Amazon web services which is certified for high quality and security. The learning system has ISO 27001 and 9001 security certifications.
A customer relationship management system that uses advanced encryption standards, TLS protocol version 1.2/1.3. It uses data centres in Australia and meets ISO 27001, ISO27017 & ISO27018 security certifications. It conducts automated and manual penetration testing regularly.
A cloud-based accounting system that uses encryption and servers which are ISO ISO/IEC 27001:2013 compliant.
Adminis Platform – hosted in New Zealand, Australia, and Singapore. Data encrypted with AES. Security penetration tests commissioned annually. Multiple firewall layers and network security and around-the-clock physical security. Strong password policies and two factor authentication required on website logins.
How we use personal information
Our purpose for collecting information is to:
Provide services and advice that are suitable
Comply with our legal and regulatory obligations (including Anti-Money Laundering/Counter Financing of Terrorism compliance)
Send client communications
Business administration e.g., invoicing and billing
Marketing, information or updates about our services
How we share information
We will never sell your information to third parties. However, we may need to disclose information to our service providers for the purposes of providing our services to you, or if required by law or where you give us authority to.
We ensure all our service providers adhere to our strict confidentiality requirements for handling personal information.
Contacting us
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:
Compliance@Mapuawealth.com ; or
Level 6, Tasman Building 16-22 Anzac Avenue
Auckland
New Zealand, 1010
For more information read our full privacy policy which is available upon request.